A refund of the rent only, minus a 25% service fee, will be given if notification is received 90 days or less from check in date Only IF ERA Cape Real Estate is able to find another tenant for the property with the same terms and conditions. At no time will there be any substitutions on properties at check in. If cancellation is made 90 days or more from check in date, we will refund all fees except the $100 administration fee.
Security deposits, as stipulated on the listing sheet and on the lease, are due with the final payment on May 1st. Security deposits may be used for a lost key fee of $25 if the key is not returned by 10:00am or earlier on check out date. Security deposits are used by the owner to repair damage or replace missing items for which the tenant is responsible. The landlord cannot apply the security deposit to normal wear and tear. Normal wear and tear includes deterioration of the premises that occurs during normal conditions. Damage occurs from unreasonable use or accidents. It is our policy to return Security Deposits within three weeks after the departure date and only after we have verified there are NO missing items, damages, or excessive cleaning required after check-out.
We offer a $75.00 Damage Waiver Program. It is strongly suggested that you purchase this coverage as it protects you for up to $1,500.00 worth of damage protection during your lease period. This will protect you from accidental damage expenses which result from an accident within the rental due to your inadvertent acts or omissions. The Damage Protection Fee does not cover normal wear and tear, nor any negligent, willful and wanton conduct. This Protection will not be available to you unless you notify ERA Cape Real Estate LLC of any damage to the unit when you assume occupancy or during your occupancy. Your credit card may also be billed for any excess damages.
Occupancy, including small children and infants and visitors is not to exceed the limit cited on the Lease. If more than the maximum is found to be occupying the leased property the Lease may be immediately terminated without refund and the Security Deposit forfeited.
No pets are allowed in any property unless permission is granted by the Landlord and reflected in the lease. There may be an additional security deposit required.
All of our properties are privately owned and reflect the tastes of each owner. The listing sheet on the property should accurately reflect the description of the property HOWEVER if you do not personally inspect the premises, ERA Cape Real Estate will not be held liable for any missing information or inaccuracies of description. We ask all tenants to bring with them anything that they cannot live without, because it may be that this particular house does not have whatever that is. If you have a specific type of coffee pot for your morning coffee – bring it with you or be willing to make do with what the owner has provided. There should be adequate kitchen utensils and appliances. There will be blankets and pillows and furnishings as represented on the listing sheet. Internet is provided at all properties, unless noted, however ERA Cape Real Estate is NOT responsible for outages or interrupted service.
TENANTS ARE RESPONSIBLE FOR BRINGING THEIR OWN SHEETS AND TOWELS.
Some houses have beach chairs for tenants to use.
Check in is from 2:00pm to 5:00pm. Check out is at 10:00 am. There are no exceptions. If you plan on checking in after 5:00pm, please call the office and we will make arrangements.
Many of our properties offer Internet access. Internet connections are not guaranteed. No refunds will be given for Internet access problems. Additional charges may apply for Internet technical support due to issues not related to the property’s internet access, including but not limited to guest computer errors in configuration.
Construction during your stay:
Refunds are not provided for noise or other annoyances such as construction when the source is another property not owned by the owner of the property you have rented.
Allergies/Environmental Sensitivities Mid Cape Rentals: